Ritter Pro Insurance Agency Santa Barbara Testimonials Assets

Read why some of the most affluent say “service” is our best asset.

“Susan Ritter has been our Agent for over 5 years now and has been great. We followed her from one agency to her new agency because of the service she provides our family. She is always there to assist us with any questions we have and makes our lives so much easier by taking care of all the insurance details when we buy new vehicles (3 in the last year) or just have random coverage questions. She is so reliable and knowledgeable in her field that we have referred her to our neighbors and friends to assist them in their insurance needs. We can't say enough about what she does for us. Thanks!” — Sincerely, The Dominguez Family

“I am very happy with Susan Ritter. She has been very helpful and is quick to respond and answer questions. She has explained all the insurance details and what it all means...(since I know very little about insurance). I have all my insurance with her auto, motorcycle and homeowners. She is very knowledgeable and has reviewed my policy and has guided me to have the best coverage for our family. I am very pleased and I highly recommend her services.”
— Stacey Stone

“Susan has been personally handling our family's insurance needs since we relocated from London, England to Santa Barbara in 2000. Susan tailored an insurance package that met our requirements and has been attentive in ensuring that as our family grew our coverage was updated appropriately. I especially appreciate Susan' personal attention - no task is too small or onerous.”
— Chris Fowler

“As a newcomer to Santa Barbara from Florida I was very happy to receive a referral from our Coldwell Banker Realtor for a good insurance agency. Susan Ritter of Ritter Pro Insurance agency has proven to be a great asset in our move. She negotiated the new elements of the California Insurance market for home, business and car insurance making the process as painless as possible. Susan's service was prompt and efficient and I felt that I had an advocate for complete and effective coverage. Now we are already at renewal time and she continues to work the market for the best coverage.”
— Simon Raab

“I was with a local insurance agency and was not happy with their service. When I learned that Susan had started her own insurance company I moved my business to her agency. Susan's great customer service and honest approach makes it a joy to work with her. I recommend her to all my friends.”
— Janet McLeod

“I have been a client of Susan Ritter since she was recommended to me by my real estate agent a decade ago. Since then she has handled all my home, auto, and business needs in an exemplary fashion. I now recommend her to others in the Santa Barbara area.”
— Jay Thomas

“When I learned that Susan had started her own firm, I immediately moved my business and that of my clients to her. Her customer service is above reproach, her responsiveness outstanding, and her creativity leaves other insurance agents in the dust. I've referred Susan to friends, each of whom has been as pleased as I have been and am.”
— Penny Huff

“When I met Susan I was immediately impressed with her and her work has only validated that first impression.
She is everything one hopes for in an insurance agent (and a friend) and if you think in our modern world, that person doesn't exist anymore, I can tell you, it does. Yes, she is real! My dad owned an insurance agency, and I was raised watching him give enormous personal service, attention and care to his clients.
Susan delivers that same level of attention. She has absolute integrity and always goes the extra mile...or extra ten miles. Susan answers my calls or e-mails immediately, guided me through the shift of insurance after my divorce and was there to answer every question. Because of her, in a very vulnerable time I felt safe and secure. As I got on my feet, her guidance helped find me insurance for a new home and my car. Once, when I thought my health insurance had expired because a doctor's office incorrectly told me it had, I called her in a panic and in moments, she helped me secure the correct information, even though she wasn't the original agent.
When I recently bought a new car, and I had my auto policy in the car, my mom saw the rate I was paying and said, "I'm going to call her!" It was the lowest rate she'd ever seen. Susan helped my sister find health insurance even though her son is autistic and has high medical bills. She has experience with difficult or complicated cases, and takes pride in treating her clients as individuals, as people. I'm very lucky to have found her. People like Susan are rare, let alone in the world of insurance. I recommend her without hesitation and with great gratitude for all she's done for me and my kids.”
— Julia Loggins